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Bug

Changing the attributes for userFullnameAttribute in the Portal for ArcGIS Update Identity Store page does not update the user's account automatically.

Last Published: September 30, 2019 Portal for ArcGIS
Bug ID Number BUG-000124559
SubmittedAugust 15, 2019
Last ModifiedFebruary 15, 2023
Applies toPortal for ArcGIS
Version found10.7.1
Operating SystemWindows OS
Operating System Version2012 R2
StatusUnder Consideration

Workaround

  1. In the Portal administrator account, navigate to the user's profile, select edit, and select save.
    1. This changes the user's stored full name from LastName, FirstName to FirstName LastName.
  2. Affected users can login to Portal for ArcGIS, which makes the changes to the way the name is stored.

Steps to Reproduce

Bug ID: BUG-000124559

Software:

  • Portal for ArcGIS

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