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Bug

Changes to pop-ups are not visible after changing the owner of a map image layer in Portal for ArcGIS to another user with administrative privileges and attempting to overwrite the service.

Portal for ArcGIS
Bug ID Number BUG-000174383
SubmittedFebruary 18, 2025
Last ModifiedMay 14, 2025
Applies toPortal for ArcGIS
Version found11.4
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusNon-Reproducible

Additional Information

This issue is not related to item ownership. When overwriting a web layer, there is an option to use the item description from the web layer or use the item description from the map or layer. Select the second option to apply the metadata from the map or layer when overwriting.

Steps to Reproduce

Bug ID: BUG-000174383

Software:

  • Portal for ArcGIS

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