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Bug

Certain TIFF files return errors and an empty tile service when used as an input in the Create Map Tile Package and Share Package geoprocessing tools.

ArcGIS Pro
Bug ID Number BUG-000157787
SubmittedApril 25, 2023
Last ModifiedJune 28, 2026
Applies toArcGIS Pro
Version found3.0
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Pro 3.5.

Workaround

  • Clip the rasters to the extent of the visible cells.
  • Use the Manage Tile Cache tool and specify 'Area of Interest'.

Steps to Reproduce

Bug ID: BUG-000157787

Software:

  • ArcGIS Pro

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