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Bug

Certain basemaps (for example, Topographic, World Navigation, or Colored Pencil) display bands of darker colors when exported to an Adobe Illustrator Exchange (AIX) file from ArcGIS Pro and opened in Adobe Illustrator.

Last Published: October 1, 2022 ArcGIS Maps for Adobe Creative Cloud
Bug ID Number BUG-000151877
SubmittedAugust 25, 2022
Last ModifiedApril 25, 2023
Applies toArcGIS Maps for Adobe Creative Cloud
Version found3
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusIn Product Plan

Additional Information

This is currently expected with vector tile basemaps. The layers with darker bands are along the tile boundaries for these layers; it is where the layers overlap slightly. Since these particular layers have some transparency, they appear darker where there is overlap along the tile boundaries. This issue is in development discussion to improve for ArcGIS Maps for Adobe Creative Cloud.

Workaround

Utilize a different basemap, or follow the steps below:

  1. Select all the pieces of artwork for that layer. Make sure no other artwork from any other layer is selected, and do not select any clipping path layers. Make sure all pieces of artwork in the problem layer are selected.
  2. With those pieces of artwork selected, go to the Illustrator Pathfinder tool window and click the Unite icon to merge all the pieces of artwork together.

Steps to Reproduce

Bug ID: BUG-000151877

Software:

  • ArcGIS Maps for Adobe Creative Cloud

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