Bug
CA-signed certificates are not preserved when upgrading the ArcGIS Enterprise portal to 11.5, which causes the portal to be not accessible.
| Bug ID Number | BUG-000177434 |
|---|---|
| Submitted | June 25, 2025 |
| Last Modified | June 26, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 11.5 |
| Operating System | Windows Server |
| Operating System Version | N/A |
| Status | Duplicate |
Additional Information
Duplicate of BUG-000171951.Workaround
- Before upgrading to the ArcGIS Enterprise portal 11.5:
- Go to portaladmin/security/sslcertificates and note down the alias of the CA-signed certificate.
- After completing the upgrade:
- Stop the portal service.
- Manually reimport the CA-signed certificate into the server.xml file.
- Start the portal service and the portal site will be accessible.
Steps to Reproduce
Bug ID: BUG-000177434
Software:
- Portal for ArcGIS
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