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Bug

Can't toggle between manual and automatic for the download cache in an Open Data site when the 'Allow anonymous access to your organization's website' box is unchecked from the Data tab.

Last Published: April 9, 2018 ArcGIS Online
Bug ID Number BUG-000108228
SubmittedSeptember 21, 2017
Last ModifiedAugust 16, 2025
Applies toArcGIS Online
Version found5.2
StatusFixed

Workaround

1. From the Organization settings, check the checkbox for 'Allow anonymous access to your organization's website'. 2. Click Save3. Add the ArcGIS for Service as an item to ArcGIS Online again. Toggling works for the download cache in <a href="https://hub.arcgis.com/admin/data" target="_blank">https://hub.arcgis.com/admin/data</a> for this newly added item.

Steps to Reproduce

Bug ID: BUG-000108228

Software:

  • ArcGIS Online

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