laptop and a wrench

Bug

Cannot view downloaded offline maps on Collector for Android 10.3.3, when working with Sony Xperia devices models Z3 & T at Android version 5.1.1. After a successful download of the web map, when opening the map on the device after closing and reopening the application and disabling the WiFi, the application hangs on the 'loading…' screen.

Last Published: September 28, 2015 Collector Classic for ArcGIS (Android)
Bug ID Number BUG-000090950
SubmittedSeptember 23, 2015
Last ModifiedJune 5, 2024
Applies toCollector Classic for ArcGIS (Android)
Version found10.3.3
StatusDuplicate

Additional Information

Duplicate of BUG-000088139. The bug is related to the phone manufacturer using a deprecated android method for the network connectivity check.

Steps to Reproduce

Bug ID: BUG-000090950

Software:

  • Collector Classic for ArcGIS (Android)

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options