laptop and a wrench

Bug

Buttons stop responding after opening a window while the splash window is still open in ArcGIS Experience Builder.

ArcGIS Experience Builder
Bug ID Number BUG-000177270
SubmittedJune 18, 2025
Last ModifiedOctober 4, 2025
Applies toArcGIS Experience Builder
Version foundN/A
Operating SystemWindows OS
Operating System Version11.0 64 bit
Version FixedJune 2025
StatusFixed

Workaround

Duplicate the splash window. This duplicate window is not a splash window but displays the same information. Set the buttons to the duplicate window. With this configuration, the splash window cannot be reopened, which prevents the issue from occurring.

Steps to Reproduce

Bug ID: BUG-000177270

Software:

  • ArcGIS Experience Builder

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options