laptop and a wrench

Bug

Business Analyst Online fails to create sites with drive time areas when at least one point in the data set is located where there is no streets or roads within a 20 km distance.

Last Published: June 15, 2020 ArcGIS Business Analyst Web App
Bug ID Number BUG-000131388
SubmittedJune 5, 2020
Last ModifiedJuly 15, 2025
Applies toArcGIS Business Analyst Web App
Version found8.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed8.2.2
StatusFixed

Workaround

  1. Make sure that no points without a street within 20 km are on the data that is used to create sites.
  2. Do not generate drive time areas and use the Save only points option.
  3. Add the data to ArcGIS Online, create drive time areas and use the result layer from ArcGIS Online in Business Analyst Online.

Steps to Reproduce

Bug ID: BUG-000131388

Software:

  • ArcGIS Business Analyst Web App

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options