laptop and a wrench

Bug

Business Analyst Desktop 9.3.1 will not install if ArcGIS Desktop 9.3.1 Service Pack 1 has been installed.

Last Published: August 25, 2014 ArcGIS for Desktop
Bug ID Number NIM054001
SubmittedFebruary 10, 2010
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found9.3.1
Operating SystemWindows OS
Operating System VersionXP
StatusKnown Limit

Additional Information

No Public Explanation

Workaround

The installer is reading HKEY_LOCAL_MACHINE\SOFTWARE\ESRI\ArcInfo\Desktop\8.0\SPBuild and will fail if the value is 9.3.1.3500. The install will proceed successfully if the registry value is changed to 9.3.1.3000, but this may have unpredictable implications.The more appropriate workaround is to uninstall ArcGIS Desktop, reinstall to 9.3.1 without SP1, and then install Business Analyst. This is a very unreasonable workflow to expect from users.

Steps to Reproduce

Bug ID: NIM054001

Software:

  • ArcGIS for Desktop

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