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Bug

Bulk importing OpenID users in the ArcGIS Enterprise 11.4 portal requires manually setting each user as an OpenID user before importing.

Portal for ArcGIS
Bug ID Number BUG-000172321
SubmittedNovember 15, 2024
Last ModifiedMarch 24, 2025
Applies toPortal for ArcGIS
Version found11.4
Operating SystemWindows Server
Operating System Version2022
StatusNon-Reproducible

Additional Information

This issue is not reproducible in-house and will not be addressed at this time. If the issue persists, contact Esri Support Services.

Workaround

To add a large number of OpenID Connect (OIDC) users, temporarily disable the SAML login option. When importing the users, they will be imported properly (as OIDC instead of SAML). Once imported, re-enable SAML.

Steps to Reproduce

Bug ID: BUG-000172321

Software:

  • Portal for ArcGIS

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