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Bug

Buildings in Esri's 3D Basemaps display below ground in ArcGIS Online web scenes.

ArcGIS Online
Bug ID Number BUG-000172093
SubmittedNovember 7, 2024
Last ModifiedJune 30, 2025
Applies toArcGIS Online
Version foundNov 2024
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusUnder Consideration

Additional Information

The OpenStreetMap 3D Buildings layer is not processed to assume a specific ground elevation, and therefore it is drawn extended underneath the ground. Consideration is underway to provide a 3D building layer or a 3D basemap that takes an elevation layer into account.

Workaround

Add OpenStreetMap 3D Buildings as a layer in the web scene and set the elevation offset to bring the buildings above ground. Refer to this documentation, https://arcgis.com/home/item.html?id=ca0470dbbddb4db28bad74ed39949e25, for more information.

Steps to Reproduce

Bug ID: BUG-000172093

Software:

  • ArcGIS Online

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