Bug
BUG-000137344: Public usernames are unable to activate a new organization or join an existing organization. A login page bounces back to another login page, then logs in to a public account instead of the organization.
| Bug ID Number | BUG-000138020 |
|---|---|
| Submitted | March 9, 2021 |
| Last Modified | August 19, 2024 |
| Applies to | ArcGIS Online |
| Version found | N/A |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Non-Reproducible |
Additional Information
This issue is non-reproducible. If this issue occurs, please reach out to Esri Support Services as additional information is needed for further investigation.Workaround
Instead of converting the public account, select the 'Activate your organizational subscription by creating a new account' option.
Steps to Reproduce
Bug ID: BUG-000138020
Software:
- ArcGIS Online
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App