laptop and a wrench

Bug

Bookmarks do not maintain scale after changing the display resolution or size.

Last Published: April 21, 2023 ArcGIS Pro
Bug ID Number BUG-000157595
SubmittedApril 18, 2023
Last ModifiedNovember 21, 2025
Applies toArcGIS Pro
Version found3.1.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusAs Designed

Additional Information

Bookmarks do not capture scale, but the visible extent for 2D maps and the camera position for 3D scenes. As a result, when the screen resolution is changed, a different scale is required to fit the visible extent of the bookmark within the new display resolution.

Workaround

  1. Create a saved custom scale by clicking the Scale drop-down and select Customize when the desired scale is active.
  2. In the Scale Properties window, select Add Current and click Okay.

Steps to Reproduce

Bug ID: BUG-000157595

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options