laptop and a wrench

Bug

Basemaps within ArcGIS Instant Apps disappear when using a Samsung Galaxy A52s 5G mobile device and Samsung S4 tablet.

ArcGIS Instant Apps
Bug ID Number BUG-000167158
SubmittedMay 1, 2024
Last ModifiedAugust 6, 2025
Applies toArcGIS Instant Apps
Version foundFeb 2024
Operating SystemAndroid
Operating System Version14.x
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Online. If the issue persists, contact Esri Support Services as additional information is needed for further investigation.

Steps to Reproduce

Bug ID: BUG-000167158

Software:

  • ArcGIS Instant Apps

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