laptop and a wrench

Bug

Basemaps do not display as expected for all scales when a survey is re-downloaded to a device after imagery updates.

Last Published: October 1, 2019 ArcGIS Online
Bug ID Number BUG-000125110
SubmittedSeptember 9, 2019
Last ModifiedJuly 15, 2025
Applies toArcGIS Online
Version foundN/A
Operating SystemApple iOS
Operating System Version12.0x
Version Fixed3.10
StatusFixed

Workaround

  • Uninstall and reinstall the Survey123 for ArcGIS application and re-download the survey in a question.
  • Name the updated .tpk file to something else. However, the old and new imagery appear as options when using this option.

Steps to Reproduce

Bug ID: BUG-000125110

Software:

  • ArcGIS Online

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