laptop and a wrench

Bug

Basemaps are removed from the SD card when the ArcGIS Field Maps app is uninstalled.

ArcGIS Field Maps
Bug ID Number BUG-000140096
SubmittedMay 21, 2021
Last ModifiedSeptember 26, 2025
Applies toArcGIS Field Maps
Version found21.1.0
Operating SystemAndroid
Operating System Version10.x
StatusAs Designed

Additional Information

This behavior is functioning as expected, as application folders and any files within them are automatically removed when uninstalling an application from the device. Reach out to Esri Support Services if additional information is required.

Steps to Reproduce

Bug ID: BUG-000140096

Software:

  • ArcGIS Field Maps

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options