Bug
Basemaps are missing for ArcGIS Explorer Desktop (Build 2500 and 2505) after the ArcGIS Online 3.6 December release.
| Bug ID Number | BUG-000083980 |
|---|---|
| Submitted | December 12, 2014 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS for Desktop |
| Version found | 10.1 |
| Operating System | Windows OS |
| Operating System Version | 7 |
| Status | Known Limit |
Additional Information
This is a known limitation, and planned to be corrected in the next update of ArcGIS Explorer Desktop.Workaround
Two available workarounds: - Navigate to the Map button > Basemaps option > Manage Basemaps > the Browse button to connect to the following: C Drive > Program Files > Explorer (86) > Basemaps > Server. All available basemaps are listed here and can be added one by one. - Log into ArcGIS Online and add a basemap directly from the resource center.More information can be found here: <a href="https://geonet.esri.com/message/453070#453070" target="_blank">https://geonet.esri.com/message/453070#453070</a>Steps to Reproduce
Bug ID: BUG-000083980
Software:
- ArcGIS for Desktop
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