Basemaps are missing for ArcGIS Explorer Desktop (Build 2500 and 2505) after the ArcGIS Online 3.6 December release.
Last Published: March 16, 2015ArcGIS for Desktop
Bug ID Number
December 12, 2014
March 30, 2022
ArcGIS for Desktop
Operating System Version
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
This is a known limitation, and planned to be corrected in the next update of ArcGIS Explorer Desktop.
Two available workarounds: - Navigate to the Map button > Basemaps option > Manage Basemaps > the Browse button to connect to the following: C Drive > Program Files > Explorer (86) > Basemaps > Server. All available basemaps are listed here and can be added one by one. - Log into ArcGIS Online and add a basemap directly from the resource center.More information can be found here: <a href="https://geonet.esri.com/message/453070#453070" target="_blank">https://geonet.esri.com/message/453070#453070</a>