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Bug

Basemap Gallery is empty when ArcGIS Explorer 1200 is behind a proxy server that requires authentication.

Last Published: August 31, 2014 ArcGIS Explorer
Bug ID Number NIM055223
SubmittedMarch 11, 2010
Last ModifiedApril 28, 2025
Applies toArcGIS Explorer
Version foundBuild 1200
Operating SystemWindows OS
Operating System VersionXP
StatusWill Not Be Addressed

Workaround

Add services through Add Content drop down, either usign ArcGIS Online or GIS Services.

Steps to Reproduce

Bug ID: NIM055223

Software:

  • ArcGIS Explorer

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