laptop and a wrench

Bug

Basemap does not reload in Collector for ArcGIS (iOS) after clicking 'Reload' when the web map's basemap is changed in Portal for ArcGIS.

Last Published: February 8, 2018 Collector Classic for ArcGIS (iOS)
Bug ID Number BUG-000110039
SubmittedDecember 7, 2017
Last ModifiedApril 2, 2025
Applies toCollector Classic for ArcGIS (iOS)
Version found17.0.3
Operating SystemApple iOS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible in Collector for ArcGIS (iOS) 20.1.

Workaround

Log out from Collector for ArcGIS (iOS) and log back in.

Steps to Reproduce

Bug ID: BUG-000110039

Software:

  • Collector Classic for ArcGIS (iOS)

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options