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Bug

Azure AD OpenID Connect (OIDC) login for ArcGIS Online fails and returns the error: "Error: Did not receive 'user profile' parameter from the provider."

ArcGIS Online
Bug ID Number BUG-000155975
SubmittedFebruary 20, 2023
Last ModifiedApril 28, 2025
Applies toArcGIS Online
Version foundNovember 2022
Operating SystemWindows OS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

Issue is not reproducible with the information outlined and potentially have different causes. If experiencing the described behavior, reach out to Esri Support Services for continued troubleshooting.

Steps to Reproduce

Bug ID: BUG-000155975

Software:

  • ArcGIS Online

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