laptop and a wrench

Bug

Authorizing the previous version of ArcGIS Server on the same machine that has or used to have Portal for ArcGIS 10.6 or 10.6.1 installed causes ArcGIS Server to throw an error during the site creation that there is not a valid license.

Last Published: September 6, 2018 ArcGIS GIS Server
Bug ID Number BUG-000115836
SubmittedAugust 2, 2018
Last ModifiedJune 11, 2022
Applies toArcGIS GIS Server
Version found10.5.1
Operating SystemWindows OS
Operating System Version2012 R2
StatusIn Product Plan

Workaround

  1. Stop ArcGIS Server.
  2. Rename the 'C:\Program Files (x86)\ESRI\License10.6' and 'C:\Program Files\ESRI\License10.6' program files to 'C:\Program Files (x86)\ESRI\License10.5' and 'C:\Program Files\ESRI\License10.5.'
  3. Start ArcGIS Server.

Steps to Reproduce

Bug ID: BUG-000115836

Software:

  • ArcGIS GIS Server

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