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Bug

‘Authorized by’ is not recorded in My Esri after performing an offline authorization.

Last Published: October 13, 2017 ArcGIS for Desktop
Bug ID Number BUG-000107953
SubmittedSeptember 12, 2017
Last ModifiedApril 28, 2025
Applies toArcGIS for Desktop
Version found10.5.1
Operating SystemWindows OS
Operating System Version2012 R2
StatusWill Not Be Addressed

Additional Information

This issue is being worked on by the My.Esri team. This issue will not be addressed by Esri Product Development.

Steps to Reproduce

Bug ID: BUG-000107953

Software:

  • ArcGIS for Desktop

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