laptop and a wrench

Bug

Authenticating ArcGIS StoryMaps at https://www.storymaps.arcgis.com fails and takes the user back to the login screen when using Security Assertion Markup Language (SAML) credentials.

Last Published: August 27, 2021 ArcGIS Online
Bug ID Number BUG-000142168
SubmittedAugust 12, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found9.2
Operating SystemWindows OS
Operating System VersionN/A
StatusDuplicate

Additional Information

Duplicate of BUG-000142100: BUG-000142168.

Workaround

Access ArcGIS Storymaps through the ArcGIS Online app launcher.

Steps to Reproduce

Bug ID: BUG-000142168

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options