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Bug

Attempting to view Web Map Service (WMS) imagery services in ArcGIS Pro 2.1.3 at resolutions larger than 1920x1980 causes the imagery to disappear.

Last Published: June 24, 2021 ArcGIS Pro
Bug ID Number BUG-000114383
SubmittedJune 1, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found2.1.3
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

This is non-reproducible in ArcGIS 2.8.

Workaround

Use a resolution of approximately 1920x1080.

Steps to Reproduce

Bug ID: BUG-000114383

Software:

  • ArcGIS Pro

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