laptop and a wrench

Bug

Attempting to open an ArcGIS Experience builder app from the Category Gallery instant app returns the error message, "Item does not exist or is inaccessible."

Portal for ArcGIS
Bug ID Number BUG-000157556
SubmittedApril 17, 2023
Last ModifiedOctober 3, 2025
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemN/A
Operating System VersionN/A
StatusDuplicate

Steps to Reproduce

Bug ID: BUG-000157556

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options