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Bug

Attempting to log in to the Collector for ArcGIS application for iOS with enterprise logins fails on the first attempt.

Last Published: August 27, 2015 Collector Classic for ArcGIS (iOS)
Bug ID Number BUG-000084578
SubmittedJanuary 16, 2015
Last ModifiedJune 11, 2020
SeverityHigh
Applies toCollector Classic for ArcGIS (iOS)
Version found10.2.7
StatusNon-Reproducible

Additional Information

Resolved by installing trusted Entrust Root Certificate with Intermediate/Chain on iOS device.

Workaround

Log in works during the second attempt.

Steps to Reproduce

Bug ID: BUG-000084578

Software:

  • Collector Classic for ArcGIS (iOS)

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