laptop and a wrench

Bug

Attempting to log in to the Collector for ArcGIS application for iOS with enterprise logins fails on the first attempt.

Last Published: August 27, 2015 Collector Classic for ArcGIS (iOS)
Bug ID Number BUG-000084578
SubmittedJanuary 16, 2015
Last ModifiedJune 5, 2024
Applies toCollector Classic for ArcGIS (iOS)
Version found10.2.7
StatusNon-Reproducible

Additional Information

Resolved by installing trusted Entrust Root Certificate with Intermediate/Chain on iOS device.

Workaround

Log in works during the second attempt.

Steps to Reproduce

Bug ID: BUG-000084578

Software:

  • Collector Classic for ArcGIS (iOS)

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options