laptop and a wrench

Bug

Attempting to log in to an organization with a short name longer than 16 characters returns the error message: "The short name may not be longer than 16 characters."

Last Published: June 12, 2019 ArcGIS Online
Bug ID Number BUG-000122351
SubmittedMay 13, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found7.1
Operating SystemWindows OS
Operating System VersionN/A
Version Fixed7.2
StatusFixed

Additional Information

.

Workaround

  1. Click Settings in ArcGIS Pro.
  2. Click Portals.
  3. Login to ArcGIS Online.

Steps to Reproduce

Bug ID: BUG-000122351

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options