Attempting to install ArcGISEvalEdition92sp4.msp on a Windows Vista machine where a student or evaluation version of ArcGIS Desktop is installed results in the following error: "The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."
Last Published: August 25, 2014No Product Found
Bug ID Number
NIM031762
Submitted
February 4, 2008
Last Modified
April 2, 2025
Applies to
No Product Found
Version found
9.2
Status
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.