laptop and a wrench

Bug

Attempting to edit pop-up configuration of a feature service layer within ArcGIS Pro, which already had pop-ups configured previously in ArcGIS Online, causes the pop-up configuration to lose all formatting until the layer is removed and re-added to ArcGIS Pro.

Last Published: December 21, 2020 ArcGIS Pro
Bug ID Number BUG-000120579
SubmittedMarch 6, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found2.2.4
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Pro 2.7.

Workaround

Edit the configuration of the pop-up in ArcGIS Online only. If the pop-up formatting is removed in ArcGIS Pro, remove the service layer and re-add it to reset it back to the configuration that is set in ArcGIS Online.

Steps to Reproduce

Bug ID: BUG-000120579

Software:

  • ArcGIS Pro

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