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Bug

Artifacts appeared in the imagery of ArcGIS Online Scene Viewer after the June 2024 release.

ArcGIS Online
Bug ID Number BUG-000169919
SubmittedAugust 12, 2024
Last ModifiedDecember 26, 2024
Applies toArcGIS Online
Version foundJune 2024
Operating SystemWindows OS
Operating System VersionN/A
Version Fixed4.31
StatusFixed

Additional Information

This issue is resolved in ArcGIS Maps SDK for JavaScript 4.31, which disables integrated mesh shading by default. However, the underlying cause is a problem with the data, which has incorrect normals. https://community.esri.com/t5/scene-viewer-questions/artifacts-in-scene-layer/m-p/1516518

Workaround

Append the '&disableFeatures=im-shading' parameter to the URL to disable integrated mesh shading.

Note: If the scene has been opened in the same browser without this parameter before, the scene layer is cached in the browser's indexedDB. Before accessing the scene with this parameter, make sure to clear the SceneLayer IndexedDB in the browser. To do this, apply the following steps below:

  1. Open developer tools.
  2. Navigate to the Application tab.
  3. Under Storage / IndexedDB, select esr-scenelayer-cache.
  4. Click Delete database.

Steps to Reproduce

Bug ID: BUG-000169919

Software:

  • ArcGIS Online

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