laptop and a wrench

Bug

ArcReader 10.3 stops responding when panning in a high density label area using Maplex Label Engine, and with a background fill color.

Last Published: January 27, 2016 ArcReader
Bug ID Number BUG-000086933
SubmittedApril 15, 2015
Last ModifiedOctober 20, 2021
SeverityHigh
Applies toArcReader
Version found10.3
Operating SystemWindows
Operating System Version7 64 Bit
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

1. Allow the labels to render completely before panning. 2. If possible, avoid using background fill in Maplex Label properties.

Steps to Reproduce

Bug ID: BUG-000086933

Software:

  • ArcReader

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback