laptop and a wrench

Bug

ArcPress scales map when 'Use Printer Paper Settings' is not checked.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM004181
SubmittedSeptember 13, 2006
Last ModifiedJune 5, 2024
Applies toNo Product Found
Version foundOther
Version Fixed9.2
StatusFixed

Description

Printing with ArcPress causes the map to scale incorrectly on the paper, or the printer to spool the correct size of blank paper. This occurs even when Use Printer Paper Settings is selected.

Cause

A square customer paper size is set, for example, 34" x 34". This is a known issue.

Workaround

Use a slightly rectangular paper size, for example 34" x 35".

    Steps to Reproduce

    Bug ID: NIM004181

    Software:

    • No Product Found

    Get notified when the status of a bug changes

    Download the Esri Support App

    Related Information

    Discover more on this topic

    Get help from ArcGIS experts

    Contact technical support

    Download the Esri Support App

    Go to download options