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Bug

ArcMap sends multiple unnecessary requests to a cached map service when the service layer is located in a basemap layer and the requesting tile is missing ("HTTP 404" error).

Last Published: May 25, 2017 ArcGIS for Desktop
Bug ID Number BUG-000101728
SubmittedDecember 26, 2016
Last ModifiedAugust 26, 2025
Applies toArcGIS for Desktop
Version found10.4.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed10.5.1
StatusFixed

Steps to Reproduce

Bug ID: BUG-000101728

Software:

  • ArcGIS for Desktop

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