laptop and a wrench

Bug

ArcMap hangs/freezes when the Search window is pinned and any other dockable window is moved and Internet Explorer 9 is installed.

Last Published: August 25, 2014 ArcGIS for Desktop
Bug ID Number NIM072258
SubmittedSeptember 2, 2011
Last ModifiedApril 28, 2025
Applies toArcGIS for Desktop
Version found10.0
Operating SystemWindows OS
Operating System VersionXP
StatusNon-Reproducible

Description



** Internal Publish Only! This article may contain information that is not intended for external circulation. **



When the search window is undocked and moved around the screen the application freezes and sometimes crashes.

Cause

Internet Explorer 9 is installed on the machine. This issue occurred at Version 10.0 but was more difficult to recreate.

Workaround



  1. Uninstall IE9 and use IE8 instead.

Steps to Reproduce

Bug ID: NIM072258

Software:

  • ArcGIS for Desktop

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