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Bug

ArcMap hangs while opening if the MXD includes inaccessible service layers.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM064849
SubmittedFebruary 4, 2011
Last ModifiedJune 5, 2024
Applies toNo Product Found
Version found10.0
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Add an entry to the host file with 127.0.0.1 and the fully qualified domain name of the map services that are used in the MXD. ArcMap will only make one request that will fail, and the MXD will open more quickly so that the broken layers can be removed. A limitation of this workaround is that the user must know the URLs in the MXD.

Steps to Reproduce

Bug ID: NIM064849

Software:

  • No Product Found

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