ArcMap hangs while opening if the MXD includes inaccessible service layers.
Last Published: August 25, 2014No Product Found
Bug ID Number
NIM064849
Submitted
February 4, 2011
Last Modified
June 5, 2024
Applies to
No Product Found
Version found
10.0
Status
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
Additional Information
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.
Workaround
Add an entry to the host file with 127.0.0.1 and the fully qualified domain name of the map services that are used in the MXD. ArcMap will only make one request that will fail, and the MXD will open more quickly so that the broken layers can be removed. A limitation of this workaround is that the user must know the URLs in the MXD.