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Bug

ArcMap for Desktop does not export Arabic fonts correctly to PDF file formats.

Last Published: August 1, 2019 ArcGIS for Desktop
Bug ID Number BUG-000120797
SubmittedMarch 13, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.6.1
Operating SystemWindows OS
Operating System Version2016 64 Bit
StatusKnown Limit

Additional Information

After much investigation - the core issue in these defects in export has to do with calls we make to Microsoft GDI, and the metrics and parameters we get back from these methods. When GDI returns incorrect/invalid values, we get incorrect results written to our PDFs that result in these issues. As we don’t have source for the GDI system itself, Esri cannot resolve these incorrect metrics ourselves in the ArcMap pipeline. The recommended workaround is to use ArcGIS Pro to produce these PDFs - ArcGIS Pro does not rely on GDI and therefore handles Arabic text more appropriately.

Steps to Reproduce

Bug ID: BUG-000120797

Software:

  • ArcGIS for Desktop

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