laptop and a wrench

Bug

ArcMap fails to fetch tiles from a non-ArcGIS Server Web Map Tile Service (WMTS) service secured with web-tier authentication by not parsing the URL correctly with a '?' to initiate a query string.

Last Published: May 15, 2017 ArcGIS for Desktop
Bug ID Number BUG-000103615
SubmittedMarch 14, 2017
Last ModifiedAugust 26, 2025
Applies toArcGIS for Desktop
Version found10.5
Operating SystemWindows OS
Operating System Version7.0 64 Bit
Version Fixed10.5.1
StatusFixed

Workaround

Use ArcGIS Online.

Steps to Reproduce

Bug ID: BUG-000103615

Software:

  • ArcGIS for Desktop

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