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ArcMap does not honor the proxy set in Internet Explorer. The following error is returned when adding basemaps, "The remote server returned an error: (407) Proxy Authentication Error."

Last Published: October 13, 2015 ArcGIS for Desktop
Bug ID Number BUG-000090084
SubmittedAugust 19, 2015
Last ModifiedOctober 20, 2021
Applies toArcGIS for Desktop
Version found10.3.1
Operating SystemWindows
Operating System Version7
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Steps to Reproduce

Bug ID: BUG-000090084


  • ArcGIS for Desktop

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