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Bug

ArcMap crashes with the error, "ArcGIS for Desktop has encountered a serious application error and is unable to continue" when attempting to print the item description of a service from the connected ArcGIS Server.

Last Published: August 2, 2017 ArcGIS for Desktop
Bug ID Number BUG-000106618
SubmittedJuly 17, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.5.1
Operating SystemWindows OS
Operating System Version2012 R2
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Copy the description content to a different software, and print it there.

Steps to Reproduce

Bug ID: BUG-000106618

Software:

  • ArcGIS for Desktop

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