laptop and a wrench

Bug

ArcMap crashes when querying for Printer trays on an HP LaserJet 1300 Printer when a tray is not installed.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM001045
SubmittedFebruary 8, 2006
Last ModifiedJune 5, 2024
Applies toNo Product Found
Version found9.1
Version Fixed9.2
StatusFixed

Workaround

Install the tray and it does not crash.

Steps to Reproduce

Bug ID: NIM001045

Software:

  • No Product Found

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