laptop and a wrench

Bug

ArcMap crashes when modifying the symbology if certain antivirus software is installed.

Last Published: June 6, 2016 ArcGIS for Desktop
Bug ID Number BUG-000096502
SubmittedMay 16, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.4
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusWill Not Be Addressed

Workaround

  • Set ArcGIS for Desktop as an exception to the antivirus software. The steps in the following link work for AVG Antivirus.
  • Update the antivirus configuration to resolve the issues.

Steps to Reproduce

Bug ID: BUG-000096502

Software:

  • ArcGIS for Desktop

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