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Bug

ArcMap crashes on the network drive when using raster in the file geodatabase raster dataset (FGDBR) format when the map tips are turned on.

Last Published: March 11, 2022 ArcGIS for Desktop
Bug ID Number BUG-000111884
SubmittedFebruary 22, 2018
Last ModifiedFebruary 20, 2025
Applies toArcGIS for Desktop
Version found10.5
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusWill Not Be Addressed

Additional Information

ArcGIS Desktop (including ArcGIS Engine and ArcObjects) is in mature support and will be retired March 1, 2026. Mature support means the end of functionality-based patches and hotfixes; therefore, this issue will not be addressed. There are no plans for future releases of ArcGIS Desktop, and it is recommended that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro for more information. https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate

Workaround

  • Export the data to TIFF on the network drive with the map tips turned on.
  • Use the Identity tool instead of map tips as an alternative but there is a necessity to keep the map tips on.

Steps to Reproduce

Bug ID: BUG-000111884

Software:

  • ArcGIS for Desktop

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