laptop and a wrench

Bug

ArcMap crashes on startup under some circumstances.

Last Published: August 19, 2020 ArcGIS for Desktop
Bug ID Number BUG-000082938
SubmittedOctober 31, 2014
Last ModifiedMarch 30, 2022
SeverityMedium
Applies toArcGIS for Desktop
Version found10.1
Operating SystemWindows OS
Operating System Version2008 R2 64 Bit
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

A possible work-around is to open ArcMap by double-clicking an existing map document (.mxd) in Windows File Explorer.

Steps to Reproduce

Bug ID: BUG-000082938

Software:

  • ArcGIS for Desktop

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