Bug
ArcMap crashes after updating to the Windows Security patch KB5015807 on an Azure instance running Windows 10 Enterprise for Virtual Desktop v20h2.
| Bug ID Number | BUG-000152424 |
|---|---|
| Submitted | September 19, 2022 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS for Desktop |
| Version found | 10.7.1 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Will Not Be Addressed |
Additional Information
This issue is unable to be addressed within the current product support cycle. If the issue continues to affect the work in a supported release, please contact Esri Technical Support. Note that ArcGIS 10.8.2 is the current release of ArcGIS Desktop and will enter mature support in March 2024 (https://support.esri.com/en-us/products/arcmap/life-cycle). There are no plans to release ArcGIS Desktop 10.9, and it is recommended to migrate to ArcGIS Pro. Refer to Migrate from ArcMap to ArcGIS Pro at https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate for more information.Workaround
Choose one of the workarounds provided:
- Update Windows to the newest security patch.
- Uninstall the Windows Security patch KB5015807.
Steps to Reproduce
Bug ID: BUG-000152424
Software:
- ArcGIS for Desktop
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