Bug
ArcMap can only connect to .xls Excel files and crashes upon attempting to open .xlsx files after configuring the 32-bit and 64-bit Microsoft Access Database Engine 2016 Redistributable drivers to work in ArcGIS Pro 3.0.
| Bug ID Number | BUG-000152697 |
|---|---|
| Submitted | September 29, 2022 |
| Last Modified | May 28, 2025 |
| Applies to | ArcGIS for Desktop |
| Version found | 10.8.2 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Will Not Be Addressed |
Additional Information
ArcGIS Desktop (including ArcGIS Engine and ArcObjects) is in mature support and will be retired March 1, 2026. Mature support means the end of functionality-based patches and hotfixes; therefore, this issue will not be addressed. There are no plans for future releases of ArcGIS Desktop, and it is recommended that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro for more information. https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrateWorkaround
Work exclusively in either ArcMap or ArcGIS Pro. To use both, use the driver configuration of silently installing the 32-bit Microsoft driver first and then silently installing the 64-bit driver after that. Then convert all of the Excel files to be used in ArcMap to the .xls file format.
Steps to Reproduce
Bug ID: BUG-000152697
Software:
- ArcGIS for Desktop
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