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Bug

ArcMap add-in (mapmanagerTroubleshoot) requires ArcMap to open then close once before the add-in behaves correctly.

Last Published: October 9, 2017 ArcGIS for Desktop
Bug ID Number BUG-000107717
SubmittedAugust 30, 2017
Last ModifiedAugust 22, 2025
Applies toArcGIS for Desktop
Version found10.4.1
Operating SystemWindows OS
Operating System Version2012 R2
Version Fixed10.5.1
StatusFixed

Workaround

Simple workaround to complete the add-in installation, open ArcMap after the installation, and then close it.

Steps to Reproduce

Bug ID: BUG-000107717

Software:

  • ArcGIS for Desktop

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