Bug
ArcMap 10.5 fails to launch with a "has stopped working" error message or with the splash screen if the machine uses the NVIDIA NVS 310 or 510 graphics card.
| Bug ID Number | BUG-000101892 |
|---|---|
| Submitted | January 4, 2017 |
| Last Modified | June 6, 2024 |
| Applies to | ArcGIS for Desktop |
| Version found | 10.5 |
| Operating System | Windows OS |
| Operating System Version | 7.0 64 Bit |
| Status | Known Limit |
Additional Information
This is a graphics driver crash that is out of the control of Esri to resolve.Workaround
Unregister and register the new nvoglv32.dll to fix the error if the "has stopped working" message comes with the nvoglv32.dll fault error.Steps to Reproduce
Bug ID: BUG-000101892
Software:
- ArcGIS for Desktop
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