laptop and a wrench


ArcMap 10.3 stops responding when accessing an image service with the Add Image Server Connection butoon, or when opening a map document containing an image service created using a stand-alone image server.

Last Published: April 7, 2016 ArcGIS for Desktop
Bug ID Number BUG-000084150
SubmittedFebruary 3, 2015
Last ModifiedMay 31, 2023
Applies toArcGIS for Desktop
Version found10.3

Additional Information

this issue is not reproduced in 10.3.1 build 4895, other fixes have made this issue go away

Steps to Reproduce

Bug ID: BUG-000084150


  • ArcGIS for Desktop

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic