laptop and a wrench

Bug

ArcMap 10.2.2 stops responding when identifying a Web Map Service (WMS) with a custom toolbar saved to the normal template in the user profile.

Last Published: November 19, 2014 ArcGIS for Desktop
Bug ID Number BUG-000083142
SubmittedNovember 10, 2014
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.2.2
Operating SystemWindows OS
Operating System Version2008 R2 64 Bit
StatusNon-Reproducible

Workaround

• Use the Standard Identify tool. OR• Do not save customizations to the map document. OR• Upgrade to ArcGIS 10.3.

Steps to Reproduce

Bug ID: BUG-000083142

Software:

  • ArcGIS for Desktop

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options