laptop and a wrench


ArcMap 10.2.2 stops responding when identifying a Web Map Service (WMS) with a custom toolbar saved to the normal template in the user profile.

Last Published: November 19, 2014 ArcGIS for Desktop
Bug ID Number BUG-000083142
SubmittedNovember 10, 2014
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.2.2
Operating SystemWindows OS
Operating System Version2008 R2 64 Bit


• Use the Standard Identify tool. OR• Do not save customizations to the map document. OR• Upgrade to ArcGIS 10.3.

Steps to Reproduce

Bug ID: BUG-000083142


  • ArcGIS for Desktop

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